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《城市交通》杂志
2014年 第5期
关于加强打车软件综合管理的建议
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文章编号: 1672-5328(2014)05-0001-03

汪光焘1,齐彤岩1,陈小鸿2,殷广涛3,黎晴3,陆锡明4,刘明姝4,郭继孚5,安健5,肖晓俊6,谭永朝7
(1.国际欧亚科学院中国科学中心,北京100107;2.同济大学,上海200092;3.中国城市规划设计研究院,北京 100037;4.上海市城市综合交通规划研究所,上海200040;5.北京交通发展研究中心,北京100073;6.北京市 建筑设计研究院,北京100045;7.杭州市综合交通研究中心,浙江杭州310006)

摘要: 中国打车软件从2012 年开始上线,“嘀嘀打车”和“快的打车”通过“双向补贴”方式竞争 客户,一度导致全国范围主要城市出租汽车运营秩序混乱,引起社会广泛争议。对打车软件涉及的 金融系统安全、出租汽车运营秩序、群体性事件等问题展开分析。总结国内外打车软件的主要区 别,指出中国打车软件的管理更为复杂、更容易引起社会矛盾。最后,建议在国家层面提出指导性 意见,着重研究网络金融进入公共服务业的规则、现代信息技术服务于出租汽车营运的管理规则, 以及出租汽车行业管理中政府和企业的权责界限。

关键词: 出租汽车;打车软件;补贴;黑车

中图分类号: U491

文献标识码:A

Integrated Management of Taxi Booking Apps

Wang Guangtao1, Qi Tongyan1, Chen Xiaohong2, Yin Guangtao3, Li Qing3, Lu Ximing4, Liu Mingshu4, Guo Jifu5, An Jian5, Xiao Xiaojun6, Tan Yongzhao7
(1.The China Science Center of International Eurasian Academy of Sciences, Beijing 100107, China; 2. Tongji University, Shanghai 200092, China; 3. China Academy of Urban Planning & Design, Beijing 100037, China; 4. Shanghai City Comprehensive Transportation Planning Institute, Shanghai 200040, China; 5.Beijing Transportation Research Center, Beijing 100073, China; 6.Beijing Institute of Architectural Design, Beijing 100045, China; 7. Hangzhou Comprehensive Transport Research Center, Hangzhou Zhejiang 310006, China)

Abstract: Taxi booking apps were launched in China in 2012. “Didi Taxi” and “KuaiDi” compete for customers through subsidies for taxi drivers and passengers, which led to the chaos in taxi operation in major cities and caused widespread controversy. For better problem solutions, this paper discusses the issues involved in taxi booking apps such as the payment security system, taxi operation, mass disturbance, and etc. By summarizing the main differences of taxi booking apps between China and other countries, the paper points out that managing taxi apps in China is very complicated, which can easily trigger some social conflicts. Finally, the paper suggests the development of national guidelines with focus on the regulations on e-finance network in the public services, information technology management rules for taxi operation, and responsibility/liabilities of governments and enterprises in the taxi industry management.

Keywords: taxi; taxi booking apps; subsidy; unlicensed taxi service