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《城市交通》杂志
2006年 第6期
基于神经网络的城市公共交通服务质量评价
点击量:6620

文章编号:1672-5328(2006)06-0038-04

邵祖峰
(湖北警官学院,武汉 430034)

摘要:正确评价城市公共交通的服务质量是建设城市公共交通的重要环节。首先按照指标体系建立原则设计城市公共交通服务质量评价指标体系,采用AHP层次分析法确定方法指标权重,结合ABC分类法精简指标数量,然后采集输入样本,将评价指标值进行标准化,训练神经网络,得到评价模型。9个地区的城市公共交通服务质量的评价结果表明,该方法合理,评价结果符合实际。

关键词:城市公共交通;服务质量;BP神经网络;AHP

中图分类号:U491.1+7

文献标识码:A

Neutral-Network Based Evaluation of Urban Public Transportation Service Quality

SHAO Zufeng
(Hubei Police College, Wuhan 430034, China)

Abstract: The evaluation of service qualities is a critical step in developing urban public transportation systems. First, this paper proposes a system of indicators that can be used to evaluate the service qualities of urban public transportation systems in light of systematic principles. Then the paper simplifies the amount of indicators through a weighting mechanism that uses the AHP method and the ABC classification. An evaluation model was developed based on sample data inputs, and by standardizing the evaluation indicators' values, and by training the neutral network. Finally, the evaluation results obtained from the application of the model to urban public transportation systems in 9 areas show that the model performs reasonably and realistically.

Key words: urban public transportation; service quality; BP neutral network; AHP